People
The right skills, in the right seats, doing the work that genuinely needs human judgment.
Cognitive Process Orchestration
Let’s make your operations move faster, and perform better, at any scale.
I’m Brannon Stacy, Vice President of Sales, North America at Alloyed. I help operations, CX and shared-services leaders fuse people, process and technology into something that actually works on the floor, not just on the slide.
Thirty minutes, no deck. If Alloyed isn’t the right fit, I’ll tell you.
Trusted by operations teams across
- Financial services
- Healthcare
- Logistics
- Retail & e-commerce
- Telecom
What we do
Fit-for-purpose. Not one-size-fits-all.
Most transformation programs fail because they force a tool, a team or a process onto work it was never designed for. Alloyed starts with the work itself, then orchestrates the right mix of people, process and technology around it.
Process
Workflows redesigned around outcomes — not around the limits of legacy systems or headcount models.
Technology
AI, automation and orchestration applied where they remove friction, measured on results rather than hype.
How it works
From first conversation to running at scale
- 01
Discover
A 30-minute call to understand where work is slow, expensive or inconsistent.
- 02
Map
We break the process down, identify what should be automated, augmented or handled by people, and size the impact.
- 03
Orchestrate
Alloyed designs and deploys the fit-for-purpose blend and stands it up alongside your team.
- 04
Scale
Measure, tune and expand across functions, sites or geographies.
Why talk to me
Why work with Brannon
I’ve spent my career on the operations side of the table — leading North American sales for BPO and customer-experience organizations, and sitting with the leaders who own the queues, the SLAs and the budgets. I know what it looks like when a “transformation” is really just outsourced tasks with a new logo on top, and I know what it takes for one to hold up at scale.
That’s why I joined Alloyed. Most CX and operations contracts were built for a world where work was predictable. It isn’t anymore. My job is to help you build an operating model that’s designed for the work you actually have — and to be honest with you when Alloyed isn’t the right fit.
Quick facts
- Vice President of Sales, North America — Alloyed
- Based in the Salt Lake City area, working with teams across the US and Canada
- Background in BPO, CX operations and enterprise sales
- Weber State University
“Stop outsourcing tasks. Start orchestrating outcomes.”
Results
What clients see
Every engagement is measured against your own baseline, captured before anything changes. These are the three numbers we hold ourselves to.
Cycle time
How long work takes end to end, before and after orchestration.
Cost to serve
Fully-loaded cost per transaction, contact or case.
Time to first live workflow
How quickly a mapped process is running in production.
Client figures and references are shared on the first call — with the source and the math behind them, for operations comparable to yours.
FAQ
Questions leaders ask first
Something not covered here? Email me directly and I’ll answer it straight.
None of those on their own. Alloyed orchestrates people, process and technology together, so the engagement is shaped by the work rather than by a delivery model.
High-volume, repeatable operational work — customer support, back-office processing, claims, order management, finance ops and similar — where speed, consistency and cost matter.
Discovery takes one call. A mapped process with a sized business case typically follows within a few weeks, and the first orchestrated workflow can be live shortly after.
Thirty minutes, no deck. We talk through where work is getting stuck and whether Alloyed can help. If it can't, I'll tell you.
Ready to see what your operation could look like?
Grab a time that works for you. I’ll come prepared with questions, not a pitch.
Brannon Stacy·Vice President of Sales, North America·Alloyed
- brannon@alloyed.io
- Phone
- Available on request
- brannon-stacy
- Calendar
- Book 30 minutes